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Lasseter R

1 reviews | Active since Feb 2026

18 Jun 2018, 14:39

details update without my concern

Received a call from Afizan call center ********** 55 on behalf of Vodacom as they claim, they offered me a contract for 120 airtime for R99 of which was activated on Friday 15/06/2018 but i did not receive the airtime, now i called Vodacom the advised me that on their side it reflects that i have received the airtime. now i want to cancel everything they taking me from pillar to post. and my sim card has been converted from prepaid to contract without my concern each cal i receive shows as an unknown caller but i have the contacts on my phone book

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Replies (2)
Vodacom
Vodacom's reply18 Jun 2018, 16:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

LR
Lasseter R's update22 Jun 2018, 07:35
Reviewer Update
Good Day , Kindly be advised that on the 15/06/2018 i was offered a contract 120 airtime for R99 by Vodacom of winch i was initially interested in taking, then the lady asked me to take out the sim card from my phone for her to activate the airtime. i never took out the sim card because i was once ****** with the same story. the i decided to cancel the contract on Monday, i called Vodacom and advised them that this will take 24-72 hours, its now Friday i called in the number is still under contract. and there is a debit order of R217.85 on my account that went went through this morning, when i called in Vodacom they say its for the contract i took with them and i never received anything from vodacom. no airtime but my money is gone my question is why the debit me fro airtime i never received ? and why is my number still not converted to repaid as agreed ?