1 reviews | Active since Dec 2017
Details not updated on Transunion
I have a contract with Vodacom and I tried to apply for credit but was declined because of my Vodacom account. I requested my Credit report and under Vodacom it does not reflect that my account is even open and being paid every month even though I have a debit order that goes off every month. I have gone to the Vodacom store and I contacted the accounts department and all they can tell me is that my account is up to date. They are no help and I need to know how to get this fixed urgently as this is affecting my credit score.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS