DESPITE DEBIT ORDER GOING THROUGH, ACCOUNT STILL SOFT LOCKED !!!!

<p>I am truly ashamed to have chosen Vodacom as my service provider. After reporting on this very same platform that my SIM card had been blocked erroneously and sent my bank statement for their verification, I got an email , which I now believe to be an ilconsidered generic response, from a one Lesley Abels confirming that my line was unblocked and they have taken steps to ensure to ensure the wreckless error they made does not occur again. A debit order came through in my account on Monday 3 Oct at 8:31PM. Today Wednesday 5 October at the crack of dawn, I receive a message that my SIM has been blocked again!!? I don't understand what kind of circus they are running at the Vodacom billing department. Again I am suffering continued prejudice because of half hearted generic promises to resolve my issue. I don't imagine this issue being a complicated one!! This is, by a considerable margin, THE WORST TREATMENT I HAVE EVER RECEIVED FROM ANY SERVICE PROVIDER!! </p>