Despicable service from Vodacom

Worst decision I ever made. Using the wireless internet and not enjoying the service, connection always down. You phone the call center for assistance with no luck, they good at giving ref numbers. Account managers don't know anything. In fact you're sent to the moon and back by every department with no solid help except for ref number. Been double debited Dec 2023 and no one is actually attending to my case. Toekomsrus hub is a problem, you report it, it will be attended to after +-3 weeks. Vodacom don't care about its customers and they find joy in not assisting clients. Very disappointed and not finding any joy in the service. all I want is for the maintenance team to come and assist. Its like I'm requesting for Michael Jackson to rise from the dead.