1 reviews | Active since Mar 2017

12 Jul 2017, 07:38

desperate to use new contract phone

<p>still waiting for the issue to be resolved with regards with vodacom being unable to activate my contract. I got a phone at a vodashop, but am unable to use it until the "technical error" has been resolved so that my contract can be activated sigh.. 3 days with a phone that is of no use to me ;-(</p> <p>is everyone taking out new contracts at vodacom currently experiencing this???</p>

0
Replies (3)
Vodacom
Vodacom's reply12 Jul 2017, 08:07
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Jul 2017, 11:18
Official

Dear Nicole Prins,

Thank you for your patience.

As discussed, your query has been addressed and resolved.

Regards,

UW

's update17 Jul 2017, 14:44
Reviewer Update

Hi Ula

Thanks a lot for your assistance. Everything got sorted immediately after you made contact. Thanks a lot!

Regards,

N