1 reviews | Active since Oct 2011
Desperate for assistance in 3 year old unresolved ***** case
***** was committed on 3 of my Vodacom simcards two and a half years ago . It has still not been resolved by Vodacom. My simcards were blocked by the ***** Department so I could not use it, but Vodacom still expects me to pay? So I stopped paying - hoping it will be escalated and resolved. But NO... I was just handed over to the Legal Department. And then nothing...
I would REALLY like this to be resolved for once and all. I have made countless calls to various departments in Vodacom, wrote several emails without getting the help I needed. Even my previous reports on www.hellopeter.com were ignored.
I would like to arrange a meeting with the relevant department in Vodacom to resolve this issue ASAP.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
