RN
Ron N
1 reviews | Active since Sept 2020
16 Sept 2020, 20:33
Desperate
Following months of failed efforts with Vodacom agencies, telephone calls and unfulfilled promises It has been suggested I contact you to settle a long outstanding cancellation request for an existing phone contract. You would understand my frustration if I was able to email you the “paper trail” (?). Please help this 88 year old. ***. Ron Naude. ***
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Vodacom's replyOfficial
16 Sept 2020, 22:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2020, 22:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team