LC
Louisa C
1 reviews | Active since Dec 2015
14 May 2019, 13:03
DESIRE MOREBA VODACOM CUSTOMER CARE EMPLOYEE OF THE MONTH
I would like to thank DESIRE MOREBA from Vodacom Customer care for helping and trying everything in her power to assist me till my connection has been restored. She assisted me for 30 minutes and not once referred me to a Vodashop. I called the customer care 4 times today and the first 3 times I was not happy, the third person told me that I needed to visit the Vodashop as she was unable to help me but DESIRE MOREBA is the best and Vodacom should thank her dearly for being so customer driven and patient and doing her utmost best to assist customers to the best of her ability. Welldone Desire Moreba you deserve to be the superstar of the day!! Thank you sooooooo much!!
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Replies (1)Vodacom's replyOfficial
14 May 2019, 13:47Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply14 May 2019, 13:47
Official
Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
