GM
Grazelda M
1 reviews | Active since Sept 2024
10 Sept 2024, 15:12
Deserves a bonus.
Last week I called Vodacom (Wednesday 04/09/2024) Martha Nick was the person assisting me. She was so so lovely! She stayed on the line to make sure i was happy for 44 minutes. I have always been happy with the service received from Vodacom, but this call really showed me why I am happy with Vodacom. While I was on the call with Martha, VodaPay agents tried calling me to hear if my query has been resolved. I am so so happy and Martha deserves a bonus! She made me cry tears of joys.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Sept 2024, 08:09 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Best regards,
Vodacom's reply11 Sept 2024, 08:09
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Best regards,
GM
Grazelda M's updateReviewer Update
11 Sept 2024, 10:14Thank you so much!
GM
Grazelda M's update11 Sept 2024, 10:14
Reviewer Update
Thank you so much!