Depressing customer care consultant
I would like to believe that some sort of quality control or screening is done on your customer service calls. Please listen in on the call made to 082135 at 12h53 taken by Rendi. Wow - this employee is definitely excited to be working for Vodacom!! This must top the charts of one of the most frustrating calls I have had to make to Vodacom yet...and there have been many.
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Vodacom's replyOfficial
13 Jan 2020, 15:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jan 2020, 15:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team