Deplorable Service

<p>Too my dismay I received my Vodacom cell phone debit order totalling to R1800. Without any notification this large amount was deducted from my bank account. I have not received billing via the post for some time as well as I did receive billing via my cell phone which I normally receive. This chaos occured in December 2016. After numerous attempts to contact the call centre I was allocated a reference number and told that someone will call me in seven days which did not happen. I then proceeded to call again. On numerous attempts I failed to acquire any help as the lines were "too" busy. After numerous attempts I finally got hold of a consulted and asked to speak to a manager, while he was waiting to be transferred I was subsequently cut off. I even went on the website and requested that a consulted call me thus far I have not yet received a call nor any call promised in 7 days to attend to my query.</p> <p> </p> <p>The ************ manner in which they attend to the service complaints is totally unbecoming of this cell phone provider.</p> <p> </p> <p>Needless to say I been trying to contact the call the entire week without any satisfaction.</p> <p> </p> <p> </p>