RS
Roy S
1 reviews | Active since Feb 2014
14 Jan 2025, 15:19
Deplorable sales tactics
The aggressive telephone sales to elderly clients is deplorable. My mother was terminally ill and mentally infirm when she was harassed into a 3 year contract over the the phone that cannot be cancelled despite her death. I would suggest Vodacom reconsider how it treats its elderly customers.
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Vodacom's replyOfficial
15 Jan 2025, 08:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2025, 08:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team