IM
Itumeleng M
1 reviews | Active since Feb 2019
17 Nov 2020, 10:30
Deplorable, appalling and pathetic Vodacom
Vodacom are refusing to provide me with a premature cancelation quote on one of my numbers. They sent me a quote that does not have the settlement amount after I held the phone for over 15 minutes. This appalling and pathetic service is deplorable.
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Vodacom's replyOfficial
17 Nov 2020, 11:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Nov 2020, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team