NM
Naledi M
1 reviews | Active since Jul 2015
14 Jul 2015, 15:00
Depletion of data bundles without valid reason.
I purchased a 100MB data bundle on Saturday afternoon. After an hour, I received a text saying that I had 4.36MB remaining of my data bundle, having only used my bundles for whatsapp. On Monday morning, I bought another 100MB. I experienced the very same debacle. I called the service provider and they sent me instructions on how to turn off background applications, data roaming etc. I followed the instructions and loaded another 100MB bundle. After less than 30 minutes, I receive another text saying that i have 4.59MB remaining. A few seconds later, it has depleted. What do I do? I'm a student and have spent over R100 on bundles that I have not used. I'm extremely angry.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
19 Jul 2015, 07:37Hello Naledi.Mathibe,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply19 Jul 2015, 07:37
Official
Hello Naledi.Mathibe,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
