1 reviews | Active since Aug 2017
Depleting data and airtime
Hi, I believe there is some ********** activity happening on my phone ********** - at 10:55 I recharged with R50.00 and again at 17:42 yet my airtime keeps disappearing or being depleted without me making a single call - this is not the first time that I am voicing my concern with the network and how I have to recharge a million times a day just for the data/airtime to disappear. I have a primary number that I use, so my vodacom sim card is mainly used to make calls after 20H00 to another vodacom number, so for me to spend so much money in a matter of hours is absurd
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Keo****tse Moagi,
As per our telephonic conversation, this matter was addressed.
Please see feedback sent via SMS.
Regards
RO
Good Day Keo****tse Moagi,
As per our telephonic conversation, this matter was addressed.
Please see feedback sent via SMS.
Regards
RO
