MM
Msimang M
1 reviews | Active since Dec 2017
02 Mar 2018, 09:06
Depleting Data
This is the 3rd review I'm writing regarding Vodacom and it's depleting data. Frankly I'm now tired of complaining about one and the same thing. Tuesday 27 February I bought 1GB data and today 3 days later I have less than 200MB. I bought the 1GB on purpose cause I wanted to see how long it would last after the complaint I laid. Clearly Vodacom is not taking us seriously as customers and all they care about is making profit. We can't complain about the same thing timeously and no changed are made.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Mar 2018, 09:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Mar 2018, 09:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Mar 2018, 12:47Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Best regards,
Vodacom's reply02 Mar 2018, 12:47
Official
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Best regards,