MM
Mpho M

1 reviews | Active since Apr 2018

17 Jan 2019, 20:31

Depleted data bundles

Vodacom never lets you know that you’re data bundle has been depleted. They chow your airtime first and then inform you that “you have been paying 99c per megabyte”. How ridiculous.

0
Replies (2)
Vodacom
Vodacom's reply18 Jan 2019, 07:06
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply18 Jan 2019, 09:59
Official
 Dear Mpho 

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query. 

We apologize for the inconvenience. 

Have a great day further. 

Vodacom Consumer Website Team 

Best regards,