1 reviews | Active since Mar 2017
Depleted airtime and data
Dear Vodacom
Thank you for returning my airtime, but where is the data that you stole from me?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
We have now reimbursed all customers affected by last night’s billing issue.
All related out-of-bundle charges are refunded and depleted bundles have been reinstated.
We sincerely apologise for the inconvenience.
Regards,
RM
Best regards,
We have now reimbursed all customers affected by last night’s billing issue.
All related out-of-bundle charges are refunded and depleted bundles have been reinstated.
We sincerely apologise for the inconvenience.
Regards,
RM
Best regards,