***** department does not do their jobs

Good day

• On the 2nd of June 2023 (101 days ago), I reported activity on my bank account related to a Vodacom contract which I have never signed – I am not a Vodacom client • On the 12th of June 2023, you assigned a reference number (reference number) and requested me to complete a form. This was done and submitted back to you on the 14th of June (89 days ago) • On the 1st of August 2023, I asked you to respond to my mail send on the 12th of June – this is a gap of 50 days which should be more than sufficient for your ***** department to respond • On the 1st of August 2023, you assigned a new reference number (new reference number), and requested more information. • On the 4th of August 2023, I responded with the additional forms, avidavits, copies of ID’s, etc – this of course is 63 days since I originally asked you to look into this *****ulent activity • On the 1st of September, I again asked you to respond to a mail (sent on the 4th of August) – again a good gap of no response from you of 28 days • On the 8th of Septemper, I again asked you to respond to a mail (sent on the 4th of August)

I can only assume that your lack of response means that you expect me to either cave and pay for a contract that I never signed, or that you yourselves are complicit in this *****

Kindly respond to my mail

Regards