IK
Indy K
1 reviews | Active since Feb 2015
17 Jan 2024, 19:25
***** department
Contract was opened *****ulently with my details at a store in KZN. I got confirmation that it will be cancelled and I will be refunded. That was in November 2023. I also got a victim letter from Oscar Nong on the 10th of November. Account I***. Id ***.I have been waiting for my refund ever since. I want my money back.I have been sending emails to their ***** department. The only thing am getting is the automatic response with new references!!!!!
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Vodacom's replyOfficial
18 Jan 2024, 07:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2024, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team