Denied application due to Vodacom accounts department messing up my profile status

<p>On the 29th July I entered the Vodacom shop in Canal walk applying for a contract deal which only expires on the 7th August 2016, which my application was accepted, however they can't finance a device as such. I queried the reason and the accounts department rep**** saying my status showed bad payer. However I contacted Experian with regards to my credit status which they informed me my credit record is clean and emailed me my credit report. On my credit report it shows my Vodacom contract from 2015 reflects status open which i clearly asked them to close when my contract ended and also shows a balance of R916. I took my credit report into the shop for them to upload on their system and I have been running around to get my name cleared for the past 3 weeks and get another contract since application date and still after contacting the accounts department mention they have changed my profile status, however this morning I entered the Vodacom store again and they said there is no update. I had enough of this bull**** and taking legal action against Vodacom.</p> <p> </p> <p>I am so disgusted with regards to how they deal with their previous customers and will take this further.</p> <p> </p> <p> </p>