Denied a contract due to systems not been updated

<p>I was told i could not apply for a contract as there was an amount in arrears. I contacted Vodacom legal on ********** , spoke to a guys Vuyo who said that there is no balance as i was advising him as i was told by by the store he rep**** let me do my job, i requested to speak to someone higher who was Zolile who advise me all details will be updated within 10min, today is monday and still waiting for feedback and a refernce number.</p> <p> </p> <p>Horrible service ever.</p>