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Peter M

1 reviews | Active since Mar 2015

04 Feb 2018, 09:56

Den of *******

Cellphone companies continue to fleece citizens unabated, and no one seems to be able to do anything. I bought a new Vodacom number loaded R1,000, did not use and misplaced the SIM Card. A few months later called Vodacom to get SIM swap and whallah... "there was no record of the airtime". My airtime had expired...!?!??! How do we continue accepting this?!?!!

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Replies (2)
Vodacom
Vodacom's reply04 Feb 2018, 10:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Feb 2018, 10:39
Official

Good day Peter,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team