Demanding answers

I've app****, been vetted and approved for a new contract exactly a month ago. I'm still waiting for my devices. I've been made empty promised, been cursed at over the phone, had the phone slammed down in my ear, and been told lies to. My email address was shared with 45 other people. I still have no answers except "We still have no ETA of the PS4's". I've lodged a complaint with the National Consumer Commission and I will not stop until I get answers. I am in contact with the other 45 other people who have been misled as well. I dont understand how such a big corporation as Vodacom cant come up with a solution? I also work for a company who orders stock from overseas on a much smaller scale than Vodacom, and I cant even compare the different service level. If we cant help a customer, we make a plan. We NEVER say we have no answer as such thing does not exist. How can Sony not give a ETA on PS4's??? It is such a highly requested console and so much stock is floating around and there is such high demand for it, I can not believe that Sony cant supply Vodacom consoles. And why cant Vodacom come up with another solution like offer us a XBox One that is also available with Vodacom or a Nintendo Switch? I've confirmed with the other people who also app**** for this contract they are all in it for the PS4 and not the Xperia L1. I have all the email trails with the contacts Vodacom so kindly shared with me. They have shared their disgust among each other with Vodacom Call Center agents calling them with false promises and leading them in circles, or just getting no updates at all.

It's utterly disappointing being such a longstanding customer of Vodacom, then having to wait so long for something that I've been promised. One would think that Vodacom would at least try to come up with some sort of solution to try and help us. I've suggested to the other people that we approach another service provider as a group and see if they can offer us a similar deal, and many are very up for that. We deserve answers.