PK
Phillip K

1 reviews | Active since Apr 2015

11 Dec 2017, 15:40

Delivery of stock

This is the second time i have had an issue with stock that vodacom promises to provide within two weeks but dont. Meanwhile they expect me to pay while i wil have to wait until next year because of the fact that they cant provide me with a date of delivery. This wil be my last contract at vodacom.

0
Replies (2)
Vodacom
Vodacom's reply11 Dec 2017, 15:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Dec 2017, 08:09
Official

Dear Phillip,

Thank you for taking my call.

As discussed, your query has been addressed and resolved.

I do apologise for the inconvenience caused.

Regards,

UW