Delivery

Was called as asked to upgrade Was told I must make use of courier services. That there is no other alternative and no other solution AND once delivery instructions is given Vodacom does not take any further responsibility. I told them couriers services do not take shift workers into account and do not take any special instructions. In this case RAM couriers. I was told Vodacom will communicate special instructions. I was just told by RAM couriers that no special instructions was received AND that RAM couriers do not take special instructions...and that VODACOM knows this. So delivery not happening as i told Vodacom is going to be the case.... after asking for another solution after telling them RAM couriers will be a problem.....PRIOR to this happening trying to prevent a complaint...here we are.