delivery

I'm am so dissapointed with the service I received from vodacom as people always told me that I need to change my network provider to vodacom,I then did tht and I am utterly so angry as I was to receive delivery of my device a week back I was then notified that my husband cannot sign for my parcel,I then changed my delivery address to my work address telling then that delivery needs to take place either Monday,Tuesday and Thursday as I am off Wednesday,now SHANE from the contact centre made a whole bulls up as shaun from ram courier advised that because i am off today wednesday i dont have to change my address to my work address,this morning i get a email saying that my parcel will only be deliveredon 7/01/2016 and i will once again not be available at my resedential address.