1 reviews | Active since Oct 2012
Delivered wrong phone
<p>I oredered a Hauwei P9lite through Elitemobile. Today I received the phone. Imagine my surprise when I open the package and find a Samsung Galaxy J3 in the box. Now thay are telling me that it will take 7 days to collect the wrong phone and then only once they have received the wrong phone back, they will send me the right phone.</p> <p> </p> <p>This is totaly unacceptable. Your incompetence is disgraceful. I want the right phone and I want it today! I dont care if your CEO has to get in his car and bring it to me all the way to Hopetown. I want this fixed today!!!!</p>
Dear Customer,
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
