JB
Jean B
1 reviews | Active since Sept 2014
11 Dec 2024, 10:43
Deliberate throttling of internet
Funny how the internet has gone from little to 0 since the kids have started staying at home for the holidays. My personal opinion is that that Vodacom is throttling the internet which is affecting the normal voice calls as well as it is a problem in multiple towns and not a centralized issue and when you phone vodacom they are not aware of anyproblems. I do hope that Vodacom can hide their tracks very well, cause if a life is lost or injury has progressed to a loss of limb due to purposeful sabotage of a paid for service they might have to pay a little more out than they are getting in.
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Replies (1)Vodacom's replyOfficial
11 Dec 2024, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2024, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
