JS
Joshua S

1 reviews | Active since Jun 2016

22 Jun 2016, 15:50

Deliberate Omission & Neglect of Information to make a sale

<p>I took out contract with Vodacom by a lady Wahibah Wajane, we already had 3 lines with Vodacom so when I took the cell phone she NEVER DISCLOSED to me that it needs to be deducted from 1 account which if she did I would not have taken the cell phone but she opted to withhold that information from me to make a ***boy sale, How is that TCF?????I am really not happy right now.

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Replies (1)
Vodacom
Vodacom's reply23 Jun 2016, 06:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team