TM
Tshwaro M
1 reviews | Active since Apr 2021
01 Apr 2021, 06:41
Deliberate delay in Vodacom contract cancellation
Vodacom has been deliberately delaying my contract cancellation. My contract expired in December 2020. I cancelled it immediately. I was told my cancellation will be effective in Jan 2021. However my bank has still been debited to this day
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Vodacom's replyOfficial
01 Apr 2021, 07:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2021, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team