JG
Johan G
1 reviews | Active since Jul 2016
08 Dec 2021, 10:34
Delft Wi-Fi User
Hi Please cant you fix my home wi-fi.You send me a message that everything is fix but it was only for the past week-end.Monday it was back to no wi-fi available again .Im in Delft Surburban Strauss street.I think you need to start refunding the community in that area for the 8 month's that you changing us full price
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Dec 2021, 11:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Dec 2021, 11:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
JG
Johan G's updateReviewer Update
08 Dec 2021, 12:03Good Day i have heard that 3 times before and nobody came back to me. Please do something abut it.
JG
Johan G's update08 Dec 2021, 12:03
Reviewer Update
Good Day i have heard that 3 times before and nobody came back to me. Please do something abut it.
Vodacom's replyOfficial
10 Dec 2021, 15:37Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply10 Dec 2021, 15:37
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,