NS
Nosphiwo S

1 reviews | Active since Sept 2016

14 Nov 2016, 15:50

Deleting my number after raising a complain

<p>Vodacom deleted my number after raising a complain when they didn't cancel my contract as per my request and had to find this out from the legal dept when I was trying to make a swim swap. I've never been so frustrated in my life. Will never forget this.</p>

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Replies (1)
Vodacom
Vodacom's reply15 Nov 2016, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team