PJ
Pakama J
1 reviews | Active since Mar 2013
15 Sept 2021, 16:33
Deleted SIM with 💰 in it
I had a contract number that I moved to prepaid. After registration of the number on prepaid, I bought airtime to the value of R250. Unfortunately I forgot PIN number to the sim and I was locked out for a PUK number. It seems I stayed too long without using the phone as a result my number was deleted. My question was around the credit of R246 airtime. I thought with the funds being there, it can’t be an inactive SIM card. At deleting stage who gained the R246. I wish for my number back and the funds. Disappointed and annoyed 😒
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Vodacom's replyOfficial
16 Sept 2021, 07:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2021, 07:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team