deleted numbers

on the 26th of Sept I went into a Vodacom repair centre upon which the consultant informed me to make an arrangement with the account department before I lose my numbers which I did, I made evens an arrangement to settle the outstanding amount on the 29th of Sept, not once was I told that my numbers would be deleted on the 28th.I called again & someone told me that I pre-maturely cancelled my lines(which I didn't) on the 10th Oct I spoke to Howard from accounts, he was very polite and very professional, he had informed that there would be no cost for reactivation & that I would have to buy 2 simcards, well I did that but to my dismay R105.00 per simcard is a bit unreasonable as the service provider deleted my lines after having making an arrangement to avoid the end result, now I am inconvenienced and I have to fork out R210.00 which is ridiculous. If I don't do reactivation I will still be charged the monthly instalments, for something I cannot use and was not at fault. I would like this resolved, I am not paying R210.00 for simcards and I didn't cancel my lines.<br> The call centres are really becoming pathetic & im sure I will hear a different story.