IO
Isaack O
1 reviews | Active since Sept 2021
14 Sept 2021, 16:20
Deleted number on network without customers approval
Vodacom has deleted my cell phone number that I have been using for more than 10years for business, as a result I lost all my business contacts which has impacted hugely on my capabilities to provide for my family.
I logged complaints after complaints instead they send me from pillar to post. I opened a second line with them while awaiting for response on why the number was deleted without my knowledge to no avail.
Cell number: ***
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Replies (1)Vodacom's replyOfficial
15 Sept 2021, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2021, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
