IO
Isaack O

1 reviews | Active since Sept 2021

14 Sept 2021, 16:20

Deleted number on network without customers approval

Vodacom has deleted my cell phone number that I have been using for more than 10years for business, as a result I lost all my business contacts which has impacted hugely on my capabilities to provide for my family.

I logged complaints after complaints instead they send me from pillar to post. I opened a second line with them while awaiting for response on why the number was deleted without my knowledge to no avail.

Cell number: ***

0
Replies (1)
Vodacom
Vodacom's reply15 Sept 2021, 07:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team