LB
Leonor B

1 reviews | Active since Dec 2017

15 Aug 2018, 20:24

Deleted number! No service!

They have deleted my phone number and subsequently I cannot get to speak to any one who can assist in retreaving this number!

How can you delete a number without notice. My company has been a client for more than 9 years and the service has just deteriorated! I cannot understand how this cellilar group can just not give a damn and delete numbers and not try and assist to retrieve!!!

0
Replies (1)
Vodacom
Vodacom's reply15 Aug 2018, 20:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team