1 reviews | Active since Jan 2010
To Whom It May Concern,<br> <br> Today, I had the most appauling experience ever. I found out the hard way that my contract number ***) was deleted without any consultation. I am a Head of Business Development for one of the prominent Financial Services company. My number is part of my work. Deleting it from the network is no different than robbing me off my future and career. I work with Corporate Clients (FD's, etc,) and how am I suppose to operate going forward.<br> <br> My concern is there was no proper consultation and nor was I informed until I called Customer Care. What happened to clientricity or is that myth at the Vodacom stable. Clearly, things have changed ever since I was Regional Manager at this same company that deleted my number.<br> <br> It was only yesterday, I received two missed calls from ***8 at 10h58. Unfortunately, I could not take it because I was in a client feedback meeting. Fortunately, the Agent had left a message that I should call back. It was concerning my account. By the time I tried to callback at 13H30 my phone was softlocked and it redirected me to Customer Care. In short, I want my number activated and I need to make payment for my arrear amount.
Best regards,
Best regards,
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