IP
Ina P

1 reviews | Active since Jul 2015

18 Apr 2016, 10:44

Deleted / Cancelled my e-mail address

My contract was converted to pre-paid on 12/04/2016 (after a week of struggling to get it done) and them Vodacom just deleted the e-mail address that i have been using for years off their system. Customer Care and social media are unable to fix this, and nobody is coming back to me now.

0
Replies (1)
Vodacom
Vodacom's reply18 Apr 2016, 11:31
Official
Hello InaP,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team

Best regards,