1 reviews | Active since Jun 2015
Deleted Again after Account Mistake
My 4 accounts were deleted after 3 months from me loosing My job, I had made arrangements with Vodacom to pay my account, once I had gotten a new Job I spoke to Accounts Dep. of Vodacom and wanted to activate my contracts again I then got all the details and Paid the amount the Call center agent told me to and I then got the forms and SIM cards and had the Vodacom Store to send the Docs and the consultant sent them about 4 times to the reactivation team, when I phoned the reactivation team they said they got it and then they told me they only got two and activated only two of the contracts. I made an arrangement with the Acc. Dep. to split the Handset installment again. But then they Debited my account with the Handset installment and I did not have that funds in my account after they said they would not. Now they have deleted My contracts again. Please call me on ***. this is disgusting and unexceptionable to not conform to the arrangement that was made. and I would like all 4 of my contracts activated and the Handset installments to be split as per normal.
Thank you for notifying us on this query. We will investigate and be incontact with you. Thank You, Regards, Yunus
Thank you for notifying us on this query. We will investigate and be incontact with you. Thank You, Regards, Yunus
