AR
Avesh R
1 reviews | Active since Mar 2009
21 Nov 2018, 10:47
delays in sms
we have a vodacom business contract for our body corporate we experience delays in sms's sent to other vodacom numbers, I called for assistance, and was told its a business number and they cant help. sent a message to vodacom business but the site keeps failing. Please assist or cancel the contract
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Replies (2)
Vodacom's replyOfficial
21 Nov 2018, 11:05 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2018, 11:05
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 Nov 2018, 13:51 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance. Regards Consumer Website Team
Vodacom's reply24 Nov 2018, 13:51
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance. Regards Consumer Website Team