NS
Ntja S
1 reviews | Active since Jul 2014
17 Jul 2019, 13:01
Delaying tactics.... Poor service
I have logged a query with vodacom to pay my airtime back.... They have requested documents I have sent them, now everyone is hiding behind back office as if they're not one team.
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Vodacom's replyOfficial
17 Jul 2019, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jul 2019, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team