Delayed Service as Expected

Vodacom my account has been debited 30/04/15 but I do not have a phone, SIM or any service from you at all, you owe me R90 from previous debit and no response from you on the poor poor service I got last month. Sort this out the amount of grief you put me through is enough and I want absolutely no affiliation with your company from this point forward. Sort out this matter as your mistakes reflect negatively on my credit record status I will have no choice but to report this matter to the NCR and ombudsman.