1 reviews | Active since Oct 2013
Delayed delivery of Upgrade device since 01 March 2017
<p>I completed an upgrade for ********** 757 on the 01-03/2017 via vodacom online, i come to find out that the device is sitting in the RAM Midrand stock intake warrehouse since the 02/03/2017 as Vodacom has not supp**** the correct delivery information to RAM.</p> <p> </p> <p>After 4 calls requesting that this matter be resolved, I'm told someone from the admin team will sort this out, so what happened to the other 3 calls that I made and requested that my correct particulars be supp**** to RAM for delivery.</p> <p> </p> <p>This is really poor service.</p> <p> </p> <p>Please ensure that the device is delivered ASAP. This has been 5 days overdue already.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
