CN
Charles N
1 reviews | Active since Feb 2018
13 Feb 2018, 20:18
Delayed delivery
Hello. I've won on Week 12 of Shake Everyday challenge on Twitter. I've been promised to wait for delivery but to my suprise I'm about to finish a month waiting, when i try to talk to Vodacom about the matter they ignore my DM's. I've never wait for a such a long time in my life for a delivery so i am worried if i will ever get my prize or not. Please help My contact number: ********** 219 Email: ********** I've won on Week 12 of Shake Everyday challenge on Twitter. I've been promised to wait for delivery but to my suprise I'm about to finish a month waiting, when i try to talk to Vodacom about the matter they ignore my DM's. I've never wait for a such a long time in my life for a delivery so i am worried if i will ever get my prize or not. Please help My contact number: ********** 219 Email: **********
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 Feb 2018, 06:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Feb 2018, 06:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Mar 2018, 08:49Dear Charles,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
We are happy to hear that you have received your gift Voucher. Congratulations for winning.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Mar 2018, 08:49
Official
Dear Charles,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
We are happy to hear that you have received your gift Voucher. Congratulations for winning.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Mar 2018, 08:50Dear Charles,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
We are happy to hear that you have received your gift Voucher. Congratulations for winning.
Regards,
Vodacom Consumer Website Team
Hafiza Sydow
Best regards,
Vodacom's reply27 Mar 2018, 08:50
Official
Dear Charles,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
We are happy to hear that you have received your gift Voucher. Congratulations for winning.
Regards,
Vodacom Consumer Website Team
Hafiza Sydow
Best regards,