DELAYED COLLECTION FOR CANCELLED DEVICE

HI..AFTER SPEAKING WITH PLENTY OF CONSULTANTS AT THE VODACOM CIRCUS ,BEING SENT FROM ONE TO THE OTHER STILL NO RESULTS.SPOKE TO MOHALE,VOLENDA and ALSO A REF: NO W*** WAS GIVEN ,THE DEVICE HAS NOT BEEN COLLECTED YET.ALTHOUG ALL SAY "we made arrangements to pickup device with couriers",AND VODACOM SO KWIK TO LIST ME ON ITC FOR 1 DAY LATE PAYMENT THAT WAS NOT EVEN MY FAULT.THEY SUPPOSE TO LIST YOU IF YOU 30 DAYS OUT AND NOT 1 DAY LATE ..ACCORDING TO CONTRACT ITS A MONTHLY CONTRACT AND NOT A DAILY CONTRACT SO I FIND IT UNCONSTITUTIONAL FOR THEM TO LIST YOU ON CREDIT BUREAU.....SO WHEN WILL THE DEVIVE BE COLLECTED AND ALSO I WOULD LIKE SOME WRITTEN INFO ON THE COLLECTION TIME FROM VODACOM..REMEMBER A HAPPY CUSTOMER IS THE STRENGHT AND THE FOUDATION OF A SUCCESFULL COMPANY.