MM
Marilyn Morris-Blackwell

1 reviews | Active since Dec 2015

11 Jan 2018, 12:02

Delay in promised delivery

We signed all the papers for an UPGRADE on the LG Q6 and LG Q10 on Wednesday 3 January. We were advised stock was expected on 5 January. Today is 11 January and still no sign of the stock or even suggested ETA. Agents did not even contact us to apologise for the delay. Any assistance will be appreciated

0
Replies (2)
Vodacom
Vodacom's reply11 Jan 2018, 13:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

MM
Marilyn Morris-Blackwell's update11 Jan 2018, 13:27
Reviewer Update
Thank you very much for your response. Would sincerely appreciate any assistance in speeding up the delivery of the requested phones!