DELAY IN ACTIVATION OF DATABUNDLE - VODACOM

I Bought 3 gig of data to ensure I don't exceed my datalimit which results in per Meg billing. Although the amoung reflected immediately on the Vodacom App the data was not activated. After 9 hours I phoned the Call Centre to establish what was wrong. After first denying that their is a problem as Vodacom can see the billing I had to carefully explain that the data is not activated. I held on while they investigated the problem for 30 minutes. I was then told that it can take up to 24 hours to get activate. Something I never experienced before. I then asked to speak to a more senior person and were told to hold on again. My call was terminated and I received a voice message from Calvin. Part of his message is that he is \nie bang vir die klient nie"and he mentioned to his personnel he will call again within an hour. This was at 17:45"