delay in activating a contract

<p>i took out a contract on friday, untill today my contacrt is not yet activated, when i ask cyril, the guy who assited me, he told mt tahat he gave m awrong phone and vodacom systems have chagned, he said it will be activated on 10 august, today when i call him, he says he is still busy with other customers and he will do it later in the day which will also take 24hours,</p>