Dejected - I've lost faith in Vodacom

If there was a way to give a negative rating - I'd give it without thinking twice. I am so dejected by my Vodacom experience that I have no energy to even narrate the entire experience.

All I can say is - Vodacom will keep losing customers for as long as their call center and back office staff keep doing things the way they do. These people have no regard for the livelihoods of customers. To them it's good enough that they get paid at the end of the month. They don't care that when they don't do their jobs properly people's lives get interrupted in a big way. I am really out of words...